High-End Website Reliability Plans for Sites That Cannot Afford Quiet Problems
Managed monitoring, investigation, and technical follow-through from Main Street Web Developer.
This is an outcome-first service for businesses that need their website watched and investigated with real technical judgment instead of hoping somebody notices a problem after leads are lost.
- Keep a lead-generating site healthier, more stable, and easier to trust
- Catch issues around uptime, forms, SSL, DNS, frontend behavior, and performance
- Work with an experienced technical partner who reviews alerts and helps investigate what matters
What This Service Is Designed to Do
Keep the website healthier, easier to trust, and less dependent on somebody noticing a problem by accident.
Core plans focus on monitoring, alert review, and investigation level
Managed oversight instead of just access to a dashboard
Maintenance and environment-specific operational tasks are conditional add-ons
WordPress update oversight requires admin access and a clear maintenance agreement
Backup review requires clear backup ownership and accessible tooling
MetricPoints-powered monitoring evidence that can turn technical signals into useful action
Simple Monthly Plans, Clearer Levels of Attention
Start with the level of visibility and follow-through that matches how much the site matters to your business.
Essential Reliability
$249/month
Managed reliability coverage for one important business site that needs practical oversight beyond basic uptime alerts.
Best fit for one important business site where uptime, frontend errors, performance, and at least one lead path deserve steady visibility.
Included Now
- 24/7 automated uptime monitoring
- SSL monitoring
- DNS monitoring
- Frontend error monitoring
- Performance monitoring for key pages
- One important form or lead-path check
- Outage tracking and history
- Monthly health summary
- Business-hours review of confirmed alerts
Conditional items and add-ons depend on access, platform setup, and the actual site environment.
Lead Site Reliability
$399/month
A stronger monitoring and investigation plan for lead-generating sites that cannot quietly break without costing the business.
Best fit for active lead-generation sites where missed forms, CSP issues, frontend errors, or performance regressions are expensive.
Included Now
- Everything in Essential Reliability
- Multiple form and lead-path checks
- CSP monitoring and report review
- Broader frontend error review
- Performance trend review
- Priority business-hours investigation
- Monthly written health summary
- Quarterly reliability strategy review
Conditional items and add-ons depend on access, platform setup, and the actual site environment.
Critical Site Reliability
$699/month
Higher-touch business-hours oversight for critical sites that need broader monitoring coverage, deeper review, and more active technical guidance.
Best fit for higher-value or operationally important sites that need serious oversight, with any after-hours expectations defined separately.
Included Now
- Everything in Lead Site Reliability
- More monitored flows, forms, and key pages
- Deeper CSP, DNS, and performance review
- Monthly review call or async review
- Incident notes and recommendations
- Priority business-hours queue
- Infrastructure and risk guidance
- Clearer escalation planning for important incidents
Conditional items and add-ons depend on access, platform setup, and the actual site environment.
Why Businesses Choose This Service
- You get direct support from an experienced technical partner who can review alerts, investigate issues, and explain what matters.
- The service stays focused on business risk, missed leads, and site reliability instead of burying you in dashboard noise.
- Monitoring, diagnostics, and follow-through stay connected so problems are easier to spot, understand, and prioritize.
- WordPress or custom business sites that matter to lead flow or operations
- Sites where missed forms, quiet breakage, or frontend errors are expensive
- Businesses that want a senior reliability partner instead of ad hoc fire drills
- Simple non-critical WordPress or brochure sites that only need basic uptime notifications
- DIY software buyers looking only for a self-serve monitoring tool
- Projects that really need a full redesign or rebuild before monitoring adds value
- Clients expecting unlimited maintenance or after-hours remediation bundled into a low-cost plan
If your site is a simple non-critical WordPress or brochure site, you are probably better served by a self-serve uptime tool such as UptimeRobot, Better Stack, Pingdom, Binary Canary, or Oh Dear. This service is for sites where forms, frontend errors, performance, CSP, DNS, or business-critical workflows need serious monitoring and technical interpretation.
Keep Exploring the Reliability Service
Start from the package fit, then follow the page that best matches the kind of site or risk you care about most.
Trusted by Businesses That Depend on Their Sites
A managed reliability relationship is only as good as the person behind it. Here is what long-term clients say.
A couple of years ago I attempted to bring up my web site and it was down. It was Christmas day in the evening. I sent a note to Michael telling him the site was down. My expectation was that the problem would be resolved in a couple of days. Michael resolved the problem that evening. Now that is customer service.
Julius Jones
HAM Radio Specialist, Owner of w2ihy.com
I never worry if the technical needs are being handled properly or on-time because he's always got them taken care of before I even have a chance to look. I HIGHLY recommend working with Michael.
Adam Silverman
Owner of Mule Town Digital
Michael has worked closely with me since 2012 on a large variety of projects from complex website builds to migrations and fixes that we could not figure out. I'm not sure where my business would be if he hadn't been with us all these years.
Pete Perry
Owner of ThatPetePerry.com
Common Questions
A few practical questions people ask before starting with managed website reliability.
What is the Website Reliability service?
It is a managed service that watches your site and investigates problems with real technical judgment, instead of just handing you a dashboard. Core plans focus on monitoring, alert review, and business-hours investigation, so issues around uptime, SSL, DNS, forms, frontend behavior, and performance get noticed and looked into rather than sitting unseen.
Is this service right for my site?
It is the best fit for WordPress or custom business sites that matter to lead flow or operations, where quiet breakage, missed forms, CSP issues, performance regressions, or frontend errors are expensive. It is not the right fit for simple non-critical sites that only need low-cost uptime notifications.
Do you guarantee my site will never go down?
No. No honest service can promise that. What the plans do is catch issues sooner and give them a clear investigation path. Automated monitoring and alerting can run continuously, while human review and investigation happen during standard response hours unless a separate written after-hours arrangement is in place.
How is this different from the uptime monitoring my host already provides?
Most host monitoring only tells you whether a page responded. This service adds a technical partner who reviews alerts, investigates what matters, and keeps the focus on business risk like missed leads and broken forms, rather than leaving you alone with raw dashboard noise.
How do I get started?
Choose the closest plan or request a reliability review. Onboarding starts with a human review of the site, host, DNS, and access details so coverage matches the actual environment and business risk. Monitoring and the review path are turned on once the setup is clear.
Need somebody keeping a more serious eye on the site?
If your site matters to leads, trust, or day-to-day operations, I can help you choose the right starting plan and shape the manual setup from there, including what is included now versus what would need specific access or add-on scope.